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Browsing: Customer Experience
Quantic India witnesses the success of 3rd Annual CX Excellence Awards 2024, The Cognitive Map to Customer’s Mind: Connect, Converse and Coincide
New Delhi, Delhi – March 15, 2024 The 3rd Annual CX Excellence Awards 2024, hosted by Quantic India, was a…
Unveiling the Art of Customer Experience: Insights form Mr. Krishna Gautam Vice President- Customer Experience at Urbanic
New Delhi, February 06: Customer Experience in the retail industry encompasses the holistic journey of shoppers, from initial engagement to…
Unleashing the Power of Customer-Centric Leadership with Mr. Rahul Rajpal, Vice President Customer Experience at Aspire
New Delhi, December 21: In the dynamic landscape of finance, customer experience (CX) takes centre stage, influencing success and brand…
Unlocking Retail Excellence: Insights from Mr. Abhishek Saran Sharma, Associate Vice President at Kaya Limited
New Delhi, January 11: In the ever-evolving retail landscape, customer experience has become the linchpin for success. Retailers are increasingly…
Navigate the Future of Customer Engagement with Mr. Ankit Dixit, Head of Customer Experience at BeatO
New Delhi, January 09: Customer Experience (CX) is the holistic interaction between a customer and a brand, encompassing every touch…
Navigating the Dynamic Landscape of Customer Experience in Automobile industry with Ms. Meenakshi Dawar, Head of Customer Experience at Spinny
New Delhi, December 27: In the dynamic realm of automobile industry, customer experience takes center stage as a pivotal factor…
Crafting Value, Creating Experiences: Insights from Mr. Dilpreet Singh, Head – Loyalty CRM and Partnerships at ITC Hotels
New Delhi, December 27: Customer experience in the hospitality and hotel industry is a critical aspect that shapes the overall…
Navigating the E-commerce Horizon: Insights from Mr. Sandeep Singh Sachdeva Head of Customer & Seller Experience at Snapdeal
New Delhi, December 27: In the dynamic landscape of the Ecommerce industry, Customer Experience (CX) has become a pivotal factor…
Anticipating Futuristic Customer Demands and Ensuring Quality: Insights from Karthikeyan VS, Director and Head of India Business at Expleo
Bengaluru, 29th August : In today’s dynamic business world, where success is intricately tied to customer loyalty, creating exceptional customer…
Tech-Driven Strategies for Outstanding Customer Experiences: Insights from Kumar Sambhav Singh, CTO of Mantra Labs
Mumbai, 8th August : The digital landscape is highly competitive, with numerous businesses vying for customers’ attention. Standing out in…