Mumbai, January 02: Data analytics in the banking industry refers to the process of examining and interpreting vast sets of data to extract valuable insights and support strategic decision-making. In an era marked by digital transformation, banks accumulate immense amounts of data from various sources, including customer transactions, online activities, and market trends. By leveraging advanced analytics tools and techniques, banks can identify patterns, detect anomalies, and gain a deeper understanding of customer behavior. This enables personalized services, targeted marketing, and the development of innovative products. Join Mr. Abhijit Dey who is the Vice President – Product Head API Banking…
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Mumbai, December 28: The dynamic Data Analytics industry is emerging with new cutting- edge technologies. In order to thrive in this evolving landscape, business are deploying new innovative solutions to achieve their goals. These solutions are highly efficient and helps business to make quick decisions and drive growth. To thrive in this data-driven culture, developing data literacy is essential. Mr. Marquis Fernandes, who leads the India Business at Quantic India, guides this lively discussion with Mr. Nilotpal Gupta, Head of Data Science of ICICI Securities. They uncover actionable insights from the enthralling world of ICICI Securities, revealing light on its approaches…
New Delhi, December 27: In the dynamic realm of automobile industry, customer experience takes center stage as a pivotal factor in shaping the success and competitiveness of businesses within the industry. The convergence of technology and travel has revolutionized the way individuals plan, book, and experience their journeys. From online booking platforms and mobile apps to in-flight entertainment systems and destination services, every touch point in the travel tech ecosystem contributes to the overall customer experience. Join Ms. Meenakshi Dawar who is the Head of Customer Experience at Spinny in conversation with Mr. Marquis Fernandes, who spearheads the India Business…
New Delhi, December 27: Customer experience in the hospitality and hotel industry is a critical aspect that shapes the overall success and reputation of businesses within this sector. It goes beyond traditional notions of accommodation and service, encompassing every interaction a guest has with the brand, from booking to check-out. In an industry where personalization and guest satisfaction are paramount, creating an exceptional customer experience involves understanding and meeting the unique needs and preferences of individual travellers. Join Mr. Dilpreet Singh who is the Head – Loyalty CRM and Partnerships at ITC Hotels in conversation with Mr. Marquis Fernandes, who…
New Delhi, December 27: In the dynamic landscape of the Ecommerce industry, Customer Experience (CX) has become a pivotal factor influencing success and brand loyalty. CX in Ecommerce refers to the overall interaction a customer has with an online store, encompassing every touch point from website navigation to post-purchase support. With consumers expecting seamless, personalized, and efficient online experiences, Ecommerce businesses strive to create a positive CX to differentiate themselves in a competitive market. A successful CX strategy involves optimizing website usability, ensuring secure transactions, providing responsive customer support, and leveraging data-driven insights to tailor offerings. As Ecommerce continues to…
Mumbai, December 21: Data analytics has emerged as a pivotal force within the banking industry, revolutionizing the way financial institutions operate and make strategic decisions. In an era characterized by vast amounts of data, banks harness the power of analytics to gain actionable insights, enhance operational efficiency, and improve customer experiences. This transformative approach involves the systematic examination of diverse datasets to identify patterns, trends, and anomalies, enabling banks to make informed decisions, manage risks, and drive innovation. From fraud detection and risk management to personalized customer services and predictive analytics, data analytics plays a crucial role in shaping the…
Mumbai, December 20: Data Analytics in the telecommunications industry involves the systematic analysis of vast datasets to extract valuable insights and optimize network performance. It plays a crucial role in predicting and preventing network issues, improving customer experience, and enhancing overall operational efficiency. By leveraging advanced analytics tools, telecom companies can make informed decisions, optimize resource allocation, and proactively address challenges, ultimately leading to better service quality and increased customer satisfaction. Join Dr. Kapil Singhal who is the Vice President-Data and Analytics for Vodafone Idea Limited in conversation with Mr. Marquis Fernandes, who spearheads the India Business at Quantic India,…
Mumbai, December 08: Data analytics is the systematic examination of raw data to uncover meaningful patterns, trends, and insights. It involves applying statistical and computational techniques to transform data into actionable information, facilitating informed decision-making. Widely employed across industries, data analytics empowers organizations to understand customer behavior, optimize operations, and gain a competitive edge. Using various tools and methodologies, this field enables businesses to extract valuable knowledge from large datasets, making it an integral part of modern data-driven strategies. Join Dr. Anuradha Bhatia who Heads Data Analytics & AI for Standard Chartered Bank in conversation with Mr. Marquis Fernandes, who…
MUMBAI, MAHARASHTRA – October 27, 2023 The 4th Annual BFSI Excellence Awards 2023, hosted by Quantic India, was a momentous event that celebrated the most complex revolution of the decade. As one of the leading tech event companies in India, Quantic India has long been recognized for its innovative solutions, and this year’s awards did not disappoint. With representatives from various industries and fields in attendance, the awards showcased some of the best cyber security initiatives from around the country. The 4th Annual BFSI Excellences Awards 2023 is an event that has seen some of the most informative and innovative…
MUMBAI, MAHARASHTRA – October 20, 2023 The 2nd Annual Cybersecurity Excellence Awards 2023, hosted by Quantic India, was a momentous event that celebrated the most complex revolution of the decade. As one of the leading tech event companies in India, Quantic India has long been recognized for its innovative solutions, and this year’s awards did not disappoint. With representatives from various industries and fields in attendance, the awards showcased some of the best cyber security initiatives from around the country. The Cyber Security Excellence Awards 2023 is an event that has seen some of the most informative and innovative panel…