Bengaluru, Karnataka, India :
The first-ever Customer Experience Excellence Awards – Bengaluru Edition will be held on June 24, 2022, and will be organized by Quantic India. The CX Excellence Awards held to recognize businesses that improved their offerings and strategies to provide cutting-edge customer experiences. There has been a temporary change in how customers view brands and products as a result of the pandemic. In order to provide the best client experience, businesses nowadays must respond quickly to understand market demands and design cutting-edge plans of action. Many businesses overcame these difficult times with an improved and dynamic strategic vision to meet the expanding customer needs. CX Excellence Awards will be a dynamic platform for everyone with the goal of recognizing the outstanding efforts of such businesses and individuals. Under one roof, diverse industry leaders who have effectively changed the customer experience journey map will be present. With the CX Excellence Awards, Quantic India will also establish a new benchmark for enhancing customer experiences while addressing contemporary difficulties. Engaging panel discussions on subjects like “The Key Success Factors of CX Design Strategy and Driving a Company’s CX Transformation” will be included at the event. Additionally, it will feature thought-provoking keynote addresses and engaging networking opportunities that will motivate organizations to take action.
Here is the complete list of all the eminent speakers who will grace the event with their presence and share their insightful thoughts:
- Abhi Dasgupta - Senior Director, Customer Success, Moglix
- Ashish Himthani - Head of Customer Service Experience, Tata CLiQ
- Nanda Gopal V - AVP, Head of Global Customer Experience, Vauld
- Fasih Abbas M - Senior Director & Head of Customer Success, Cashfree
- Nirupam Daniel Bose - Director of Customer Success, Furlenco
- Ramakrishna M - Senior Director, CoinSwitch Kuber
- Saurabh Batra - Head of Customer Experience and Growth- Pharma, Udaan
- Vivek Sridhar - Head, Enterprise Solutions and Customer Experience, Razorpay
- Mohit Mathur - VP, Business Excellence and Customer Experience, Vedantu
- Tanaya Kilara - Chief Experience Architect, Cuemath
- Sriram Srinivasan - Head of Digital Banking, Ujjivan Small Finance Bank
- Savitri Bobde - Head, Customer Experience, Niyo Solutions
- Agni Chatterjee – Director - CX Design and Strategy, Swiggy
- Luvnit Sawhney - Head of Design, Freo
- R. Thiru - COO, Kinara Capital
- Rahul Karthikeyan - CMO, Scaler & InterviewBit
- Amit Ambre - VP, Delivery, Skit.ai
- Pushkina Nautiyal - CMO, Refyne
- Ranjit Kumar - Head of Customer Experience, Ninjacart
- Karthik Hariharan - SVP -Marketing, Capital Float
- Shreejith Menon - COO Operations, Customer Service & Contact Centre, Fincare Small Finance Bank
- Madhur Acharya - VP, E-Commerce, Lenskart
- Hemanth Purohit - CEO, Parahit Technologies
- Sameer Narkar - Founder, Konnect Insights
- Rohit Taneja - Associate Director- Customer Experience, Bombay Shaving Company
- Rizwan Shaikh - VP, Operations CSD, Rapido
- Linish Theodore - AVP- Customer Experience, Connect and Heal
- Nabeel Ahmed - CMO, Medapp
- Abhishek Biswal - Business Head, Airtel IQ
- Shameel Abdulla - CEO, Clootrack
- Somdipto Ghosh - Head of Solution Engineering, Freshworks
- Rahul Adaniya - SVP Marketing, Kotak Life
Quantic India’s sponsors work with the same goal and aim to provide best of the solutions while extending the scope of the event. The following companies who have sponsored this year’s event are:
- Presenting partner - Parahit Technologies
- Co-Powered by - Airtel IQ & Konnect Insights - Omni channel Experience Partner
- Voice AI Partner - Skit.ai
- Customer Experience Partner - Freshworks
- CX Analytics Partner - Clootrack
- Corporate partner - ID Central
- News Distribution Partner - Business Wire India
In order to offer outstanding customer experiences for E-Commerce, D2C Brands, FinTech, Travel & Hospitality, EdTech, Logistics & Healthcare, Quantic India cordially invites everyone to attend this exclusive event on the customer experience landscape.
